Rant: pass the parcel


Due to unforeseen circumstances¬†I have been handling customer service on top of my own full-time job for the last 18 months. (Seriously, who could possibly have predicted that opening an English-language e-commerce site would lead to a need for an English-speaking customer service???) This means dealing with a lot of irate customers for a fairContinue reading “Rant: pass the parcel”

Why moo is awesome


The first time I stumbled across moo.com was on flickr. A little button below my latest uploaded pic which offered to print it onto business cards for me. I was intrigued, and I clicked. The first thing that strikes you about moo.com is how simple and friendly it all is: the site design is lightContinue reading “Why moo is awesome”