Rant: pass the parcel

Due to unforeseen circumstances I have been handling customer service on top of my own full-time job for the last 18 months. (Seriously, who could possibly have predicted that opening an English-language e-commerce site would lead to a need for an English-speaking customer service???) This means dealing with a lot of irate customers for a fair

Facebook lists: minding your language

No, I am not going to mention Timeline. We shall not speak of it here. Rather than moan about something we will just have to loathe until it’s changed in 6 months time for something even more vile, let’s have a look at some interesting new functions that were added to the Big Blu F

Why moo is awesome

The first time I stumbled across moo.com was on flickr. A little button below my latest uploaded pic which offered to print it onto business cards for me. I was intrigued, and I clicked. The first thing that strikes you about moo.com is how simple and friendly it all is: the site design is light