Rant: pass the parcel


Due to unforeseen circumstances¬†I have been handling customer service on top of my own full-time job for the last 18 months. (Seriously, who could possibly have predicted that opening an English-language e-commerce site would lead to a need for an English-speaking customer service???) This means dealing with a lot of irate customers for a fairContinue reading “Rant: pass the parcel”

Old new year’s resolutions


Okay, so it’s March, a tad late for talking about new year stuff, and of course, you only have my word that I’ve actually been doing this since January. But hey, you also only have my word that I’m not a 6 foot trucker named Bob. I guess it’s taken me a while to workContinue reading “Old new year’s resolutions”